6 Trends Transforming Customer Experience in 2020

Monday, December 2, 2019 0

Customers’ behaviors and expectations evolve quickly. To differentiate themselves, companies have to adapt their strategy continuously. More and more digital channels, advancements in AI, and the expectation for seamless journeys mean the need for outs…

Five Personal Reflections for Emerging Leaders

Monday, November 25, 2019 0

Growing up with modest means in a fast-paced city like Mumbai in India, it feels like a long journey to becoming the CFO of RingCentral, one of the fastest growing software companies. This journey has been with several stops—personally and professional…