Four Steps to Driving a Customer-Centric Culture

Friday, March 13, 2020 0

Jim Tincher (CCXP) is a recognized CX expert with a passion for customer experience, he founded Heart of the Customer, a cutting-edge CX consultancy, to help companies of all sizes improve their customer experience. In this guest blog, Jim outlines the four steps that can help your business create and push a customer-centric culture This […]

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