Delivering A Customer’s Dream: an Interview with TCPR Founder and President, Richard Shapiro

Tuesday, July 2, 2019 0

Richard Shapiro is a recognized thought-leader in the area of customer retention. He is the President & Founder of The Center For Client Retention. For over 30 years, his organization has provided research, consulting and training services to the Fortune 500, including fifteen of the largest market value corporations in the world. Prior to starting […]

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