A Detailed Guide to Email Campaigns Localization

Friday, March 27, 2020 0

Being multilingual isn’t enough for a business looking for a global reach. There are multiple elements you should tweak when sending emails to an international audience. In this article, you’ll find out why and how you should localize email campaigns.

Develop a Strong Customer Service that Sells

Friday, March 27, 2020 0

Consumers have never had a greater choice of products and services to choose from. This, in turn, means that providing exceptional customer service has become a greater challenge. Putting the customer first is imperative and dissuading customers to swi…

Telecommuting: 13 Tips to Maximize Work From Home

Thursday, March 26, 2020 0

Working from home is great—until your children come home from school or your city fires up industrial machinery to trim the tree outside your home.  When you work from home, it’s easy to succumb to the myriad distractions and productivity pitfalls that…

How to build a distributed support team?

Thursday, March 26, 2020 0

Remote work is now more important than ever. As isolation, social distancing, and COVID-19 quarantines are keeping people at home, your contact center now relies on remote working to maintain operations. If your contact center was strictly on-site befo…